Andrew Simon Gascoigne, Corporate & Operations Executive
The term “globalized leader” is serious business when it comes to Andrew Simon Gascoigne (Andy). Hailing from Sunderland, United Kingdom and with the ability to speak Thai and Tagalog, Andy has built an impressive leadership journey that has allowed him to be a seasoned expert in onshore and offshore delivery organizations across Europe and Asia Pacific.
Andy is the CEO of AIG Technologies Malaysia with over 20 years of experience in the contact center and IT industries. His unique blend of expertise in global business operations and corporate affairs has solidified his ability, and defined him as a multi skilled leader who is able to manage the entire site operations from forecasting, strategic planning, budgeting to brand strength, growth and corporate communications.
Known for his exceptional skills in transforming legacy services and teams from their long standing operating model into a continuous improvement environment, Andy achieves excellence with greater efficiency, quality and strategic benefit. His proven track record of success during his diversified tenures as the Head of Philippines, AIG Technology Services and Chief Executive Officer for ATOS and Siemens in Philippines has created lasting impact for organizational growth.
Having completed his education in United Kingdom, Andy built his career working from bottom-up in an organization that has taught him the traits of being an excellent ‘People Leader’ to a ‘Result and performance driven groundbreaker’.
Corporate & Operations Executive
Andrew Simon Gascoigne, Corporate & Operations Executive
Regional Consultant - Mercuri International
Anwar has over 30 years of senior management experience across a range of industries, from shipbuilding, fast-food, technology, venture capital, and hospitality. He has been a co-founder of several startups, and then with 2 VC firms in Singapore and Malaysia made over 30 investments in technology companies. After leaving budget hotel group, Tune Hotels in May 2015, where he was Director of Operations, Anwar co-authored "9 Entrepreneurisms: Management Practice for a VUCA World". Anwar is a Mentor, Coach, and Advisor to; startups on building the right Business Frame, and to corporations on Entrepreneurial Practices.
CEO Matryzel Consulting
Bobby Varanasi is one of the acknowledged Top 25 Globalisation Leaders in the global sourcing space and the Founder of Matryzel Consulting: an independent advisory firm that acknowledged as one of the World’s Best Outsourcing Advisory Firms two years in a row (2013 & 2014).
He brings with him two decades of experience in consulting and management across IT, Business Services and building global operations. He advises federal governments across four continents on ICT sector development with particular emphasis on policy development, industry-government partnerships aimed at creating GDP growth and creating positive economic impacts through increasing domestic (and inclusive) productive faculties.
Bobby also advises Fortune 500 customer organisations on strategy, growth and expansions. He is a sought-after speaker in conferences and roundtables worldwide. He is often quoted and published in major global publications.
Bobby also holds key positions on the Boards of the International Association of Outsourcing Professionals (IAOP) and the Global Sourcing Council (GSC) - an entity focussed on sustainable and socially responsible sourcing practices. He is author of a book entitled “Humanomics – Making Sense of Socio-economic Impacts of Global Sourcing” published by Author House (a Penguin group company). An avid scuba diver and basketball player, he currently splits his time between Newark, DE, USA and Kuala Lumpur, Malaysia with his wife and two sons
Director of APC, Finance Shared Services Hitachi Vantara
Carina is a Director in Hitachi Vantara managing the APAC Finance Shared Services Center and the APAC Controller. She is based in Kuala Lumpur, Malaysia. Prior to this, she also held several other roles in the organization including Record to Report Manager, Senior Order to Cash Manager and Senior Operations Manager in the APAC Finance Shared Services organization. During this time she managed the team in both Kuala Lumpur and China. Her coverage of countries include China, Hong Kong, South Korea, Australia, New Zealand, ASEAN and India.
CHEAH KOK HOONG
Group CEO & Director, Hitachi Sunway Information Systems
Other professional positions include:
• IT Advisor of Sunway Group
• Director of Powerware Systems
• Industrial Advisory Panel for Universiti Tunku Abdul Rahman (UTAR)
• Industry Panel Member for Sunway University
PIKOM, The National ICT Association of Malaysia
• Chairman of Outsourcing Malaysia (A Chapter of PIKOM)
• Advisor of Cybersecurity (A Chapter of PIKOM)
• Over 25 years experience and principle expertise that span across business development, M&A, business strategy and process engineering, industry development and services globalization, policy development, IT strategic planning, regional operations and support across both manufacturing and services sectors.
• Actively involved in the country's IT industry developments and continually propagates the advancement of the overall IT capabilities and resources within the diverse local verticals.
• Plays an active role in developing the next generation of talents for Malaysia.
• Inducted into the 2016 PLC Hall of Fame for Leadership and Stewardship in promoting the PLC Leadership programme as part of the National ICT Certification & Standardization Grid (NICS Competence Grid).
• In 2010, he was conferred the PIKOM’s CIO Excellence Award for his outstanding leadership and instrumental in the adoption of ICT in the Sunway Group.
• Academically, Cheah holds a Bachelor of Science in Computer Science & Physics from Campbell University, USA.
DAVID WONG NAN FAY
Founder & Group CEO, SnT Global Sdn Bhd
David Wong Nan Fay is a business graduate from Canada with more than 30 years of track record and experience in the Information Technology and Logistic Industry. David is currently the Chairman of ASOCIO , the Asian Oceanian Computing Industry Organization and the Advisor and Past Chairman of PIKOM, the National ICT Association of Malaysia . David is also the Co-founder and Emeritus Chairman of Outsourcing Malaysia (OM), an initiative of PIKOM and a consortium representative of the outsourcing industry.
In 2000, he founded and embarked on his new start up, SnT Global Sdn Bhd, where he currently resides as the Group Chief Executive Officer. SnT’s core businesses are Lead Logistics Management, Warehousing, Transportation , Consulting and eFulfillment services. Other ventures include Education and Property development.
Under his guidance, SnT has won several major industry awards, and is widely regarded as a pioneer in the field of supply chain BPO in Asia. It was also recognized as a leading technology company in the Deloitte Technology Fast 500 Asia Pacific Program. SnT was recognized by Global Services Awards as one of the top 100 most innovative outsourcing companies in the world as well as top 10 to watch in Asia. In 2016 , David was accorded the Outsourcing Leader of the Year by Outsourcing Malaysia .
He had spoken and participated in many local and International conferences including World Congress of IT ,ASOCIO Annual Summit and others . He is currently a Board of Trustees of Yayasan Innovasi Malaysia (YIM), International Affairs Chairman of PIKOM , Chairman of ASOCIO AEC Digital Task Force , Digital Advisor of Malaysian Retail Chain Association ( MRCA) , Exco Member of Malaysian Australia Business Council (MABC) and Board Member of World IT and Services Alliance (WITSA).
HEW WEE CHOONG
Vice President (IID), Malaysia Digital Economy Corporation (MDEC)
Hew Wee Choong is the Vice President, Investment & Industry Development (IID) of Malaysia Digital Economy Corporation (MDEC) joining in October 2016.
As the VP, he oversees the business operations in the areas of investment from strategic planning, investment attraction, to key client management. Supporting the local companies to go global is also a key mandate that Hew oversees within division. Additionally, Hew looks into matters relating to the industry critical enablers or eco-systems to ensure the continued development of the industry.
Hew has more than 23 years’ working experience and having graduated from La Trobe University, Australia in 1992 with Bachelor of Science (Computing & Economics) and Graduate Diploma in Economics. He has extensive experience in private sector consulting as well as B2B (business to business) Sales and Business Development. He started his investment attraction and facilitation role in another investment promotion agency as a pioneer member in 2011. He led the Investor Relations team in attracting large Fortune 500 or Forbes 2000 multi-national companies before moving into his current role in MDEC
Editor The Malaysian Insight
Jahabar Sadiq serves as Chief Executive Officer and Editor at TMIDOTCOM Sdn Bhd. Jahabar Sadiq has worked as a Journalist in Malaysia and the region since 1988
Global Head, Standard Chartered Global Business Services
Matthew Norris is responsible for the strategic direction and operations of Standard Chartered Global Business Services – the Bank’s multi-disciplinary technology and operations competency centres located in China, India and Malaysia.
Global Business Services (GBS) is at the heart of the core systems and processes which keep the Bank running seamlessly and delivers a multitude of services including data analytics, finance, financial crime monitoring, human resources, software, technology, legal, regulatory compliance, banking operations and client care capabilities to the Group’s businesses in 63 markets across Asia, Africa and the Middle East.
Matthew is a member of the Bank’s Information Technology and Operations Management Team, and is based in Kuala Lumpur, Malaysia. His career in the financial industry spans more than 20 years. He joined Standard Chartered in March 2005 and has held a number of senior leadership roles in technology and operations in Singapore, China, India and most recently, Malaysia.
Matthew is a member of Standard Chartered’s Group Diversity and Inclusion Council and a co-sponsor of the bank’s Global Disabilities Network.
Matthew holds a Masters Degree in Business and Technology from the University of New South Wales, Australia. He is a keen scuba diver and enjoys travelling. His favourite sports are cricket and rugby.
MICHEAL JONATHAN DOUNG
Managing & Executive Director Amway Malaysia Holdings
an American was appointed Director of Amway (Malaysia) Holdings Berhad on 1 January 2017. He was also appointed Director of Amway (Malaysia) Sdn. Bhd. ("AMSB") and Amway (B) Sdn. Bhd. ("ABSB") on 1 January 2017. He is currently the General Manager of ABSB and Amway (Singapore) Pte Ltd. With effect from 1 May 2018, Mr Mike Duong was re-designated as Managing Director of AMHB and AMSB.
He started his career with Amway as the Director of Internal Audit, Director of Shared Service Centre and Director of APAC Strategy & Planning from 2008 to 2015. Prior to his employment with Amway, Mr Mike Duong worked with Boeing from 1997 to 2008. His last post with Boeing was as the Senior Manager of Global Financial Services.
He graduated with a Bachelor of Science – Mechanical Engineering from Boston University College of Engineering, Boston, MA
PROF. DR. SARAVANAN MUTHAIYAH
Associate Professor - Multimedia University
Dr. Muthaiyah is currently a full Professor attached to Multimedia University Malaysia, where teaches and conducts research in the area of Semantic Web Algorithms, Web 4.0, Blockchain, Cryptocurrencies, Future cash value evaluation of intagibles, Value creation in accounting, Semantic Databases, Knowledge Management, Green Technology for Data Centres, Networking and OKBC for Disaster Management Systems .
Dr. Muthaiyah is also currently the Director of the Graduate School of Management in Multimedia University. His corporate experience includes working as a systems analyst for IBM World Trade Corporation for 7 years in developing Financial Accounting Systems for Enterprise wide accounting applications. Prior to that, he had worked for Arthur Anderson as an auditor. He has consulted with numerous companies including several based in the USA (GMU Business Alliance and INTEL), Global Training Consulting (UK), EON, PNB, OUM Malaysia, MMU Cynergy, University Malaya, Maybank, UMCCED, MAKPEM, Pacific Tech, Sri Lankan Ministry of Higher Education, TelBru Telekom Malaysia, Commonwealth Telecommunication Organization (CTO), UK and PNG Telekom among others.
Dr. Saravanan Muthaiyah holds a Ph.D. in Computer Science from the Volgenau School of Information Technology and Engineering, from George Mason University, USA. He is also a CADS-Intel Senior Research Fellow. His other academic qualifications include Msc in Information Technology and a bachelor’s degree in Accounting and Finance. Dr.Muthaiyah is a Fulbright Scholar and Fellow and has won several doctoral fellowships during his graduate studies in the US. He has lead several national and international research grants as principal researcher during his tenure as a senior academic.
Dr.Muthaiyah has eight IPs conferred to him and a number of gold awards for his research work. He has published more than eighty papers in international journals, several books & book chapters, workshops and conference proceedings in arrears such as Semantic Web, matching algorithms, intelligent systems, knowledge engineering, lean manufacturing, accounting information systems and web 4.0 technologies.
Dr.Muthaiyah was an invited technical keynote speaker this year at the International Symposium on Energy Challenges in the Knowledge Economy, 2015 together with the late Dr. APJ Abdul Kalam (former president of India) who was the other inaugural keynote speaker which was held in Colombo on 26th June, 2015. He was also appointed as moderator for the Symposium on Empowering a Smart Digital Nation which was held at the KL Convention Center from the 27th till 29th August, 2015. Dr.Muthaiyah is a Stanford University certified Design Thinking trainer as well as a PSMB TTT certified trainer.
Dr. Muthaiyah can be reached at: firstname.lastname@example.org
Founder & CEO Daythree
Raymond is the Chief Executive at Daythree Business Services Sdn Bhd, a fast growing regional business service provider in the areas of business and knowledge processes. He specializes in providing Strategic Management direction, particularly in the field of IT Strategy and Management, to assist organizations in managing their IT/IS investments for strategic outcomes.
Raymond has guided several technology companies from ‘start-up’ to becoming leading technology players in the industry. Amongst his many key achievements, Raymond managed one of the largest healthcare informatics implementations in Malaysia and played key role in realizing the IT Outsourcing agenda of a major state government.
Having originated from a corporate finance background, Raymond has strong working and practical knowledge in finance, accounting and banking. He holds a Masters in Business Administration (MBA) majoring in Strategy & Planning and is the author of several articles/research papers.
For his contributions to the industry, Raymond was recognised as Best Industry Thought Leader by Outsourcing Malaysia in 2017.
Chief Executive Officer, Life Insurance AXA AFFIN Life Insurance
Mr. Rohit Chandrasekharan Nambiar was appointed as the Chief Executive Officer of AXA AFFIN Life Insurance Berhad in December 2017. He began his career at AXA as an Analyst with the Business Intelligence and Analytics team in India. He has experience working across various departments and roles within India, Singapore, Malaysia, Hong Kong and board member experience in Vietnam with Bao Minh Insurance (of which AXA is a minority shareholder).
Mr. Rohit has led AXA Asia’s successful customer experience transformation programme covering 17 entities. He also won the AXA Group Chairman’s Award for 2015. Prior to his present appointment, Rohit was Chief Transformation & Operations Officer at AXA Affin General Insurance from January 2016 and was in charge of Transformation, Operations, IT and Big Data. Mr. Rohit holds a post graduate programme in Entrepreneurship and Management and is an Associate from the Insurance Institute of India
Roshan Thiran is the Founder and CEO of Leaderonomics, a social enterprise dedicated to providing access to leadership development to everyone of all ages in developing nations across Asia Pacific. Leaderonomics has grown into one of the largest social enterprises and has built numerous impactful ‘social’ initiatives including DoGoodVolunteer.com, DIODE, Dropzone, Leaderonomics’ Club, LeaderonomicsTV and other social work.
Roshan began his career with Exxon-Mobil in an operational role. He later moved to General Electric (GE) and began his GE career at GE Investments in Stamford, CT, USA leading the start-up efforts of a mutual fund as an Investment Analyst. He was later drafted into GE Capital’s Financial Management Program (FMP) and had a number of Finance assignments with various GE Capital businesses, GE International in Shelton CT and also leading an integration effort at GE Global Compression Services in Dallas, TX.
Roshan then joined National Broadcasting Corporation (NBC) at its Rockefeller Center, New York City hub as News &amp; Sports Analyst responsible for 6 news programs, The Today Show, Dateline, and Sunrise and lead the MSNBC cable network start-up efforts. He was part of numerous media initiatives at NBC Universal helping drive growth.
Roshan then moved to London, UK, to take on a cross-functional pan-Europe role for GE Capital Europe focusing on acquisition and integration of operations and processes across Europe and the US. Roshan returned to the US in 1998 to join GE Corporate Initiatives Group (CIG), GE’s think-tank, and later took on the role as project manager of global Y2K efforts.
In April 1999, Roshan moved to Malaysia as CFO &amp; Executive Director of GE Engines Services Malaysia (GEESM). Roshan helped grow GEESM 5 times in 2 years and helped in its successful turnaround, including enabling it to be “best-in the world” in a number of areas. In 2001 Roshan took on a leadership development role with GE Crotonville as a Learning Leader, spearheading the training and leadership development efforts in Asia Pacific and Australia.
CEO, Human Equation Sdn. Bhd.
Sheila is a skilled coach, trainer and expert in areas Neuro Linguistic Programming certiﬁed by the American Board of Neuro Linguistic Programming and Time Line Therapy® Master Practitioner certiﬁed by the Time Line Therapy® Association.
She is the founder of Human Equation Sdn Bhd, a company with an objective of imparting emotional and spiritual intelligence skills to corporations looking to maximize the potential of their workforce.
Sheila is much sought after for her 15 years experiences in coaching and leading organisations to transformation. She has been featured on talk shows on Astro and on BFM89.9, where she has a monthly series called Tools for Transformation.
CEO SigMax E-Services
Srikrishna Vadrevu, Sri is a Founder of Sigmax eServices Sdn. Bhd. and also serves as its Chief Executive Officer. Mr. Vadrevu has all-round experience managing global corporations. Over the last decade, he has focused on BPO and shared services.
Starting his association with the industry as a Relationship Manager, he moved on to head a 700-people operation for GE Capital in New Delhi, India. His next assignment was with Standard Chartered Bank in Kuala Lumpur, Malaysia, where he established its global shared service center in Malaysia's Multimedia Super Corridor.
Mr. Vadrevu is trained as a Quality (Six Sigma) Master Black Belt at GE, where he led over 60 quality improvement projects. He now consults extensively with Asian corporations in the areas of process improvement, product development and project management. He has over 25 years of working experience in various Leadership positions in India, USA and Malaysia, covering Banking, IT, Consulting and Process Outsourcing.
Mr. Vadrevu has also published over 20 papers and articles in various technical and economic periodicals in India and USA
Partner and Managing Director The Boston Consulting Group (BCG)
Zarif Munir is a partner and the managing director, Kuala Lumpur, of the Boston Consulting Group (BCG). He joined the consultancy ﬁrm in 1997, has worked on its South East Asia and Latin American systems and was posted to the Chicago ofﬁce.
Zarif is a core member of BCG’s industrial goods and operations practice area. He the industrial goods efforts in Malaysia and is an expert on post-merger integrations, turnarounds and organisational redesign. He has worked with companies in a wide range of sectors including pharmaceuticals, printing and healthcare.
Prior to BCG Zarif was employed in the audit group of Price Waterhouse Coopers focusing on ﬁnancial services and mid-size industrial goods companies.
Zarif holds a B.A in Finance and Accounting from Coe College (magna cum laude), and a Master of Management from Northwestern University's J.L. Kellogg Graduate School of Management. He is also a qualiﬁed certiﬁed public accountant.