Deputy Chairman, Outsourcing Malaysia and HR Committee, PIKOM | Managing Director, BTI Consultants

Anthony Raja Devadoss is Managing Director of BTI Consultants a specialist consulting practice and a part of PERSOLKELLY in Asia Pacific. Devadoss is responsible for the Consulting business operations in Asia Pacific, leading the growth of the company’s main business practices which includes the Executive Search, Talent Management, Career Transition Solutions, Executive Coaching & Leadership Development.

Having been with BTI Consultants a member of PERSOLKELLY since 2001, Devadoss brings 20 years of experience in the HR, Technology & Talent sector spanning across industries related to outsourcing and consulting. Prior to BTI Consultants, Devadoss was based both in India and Malaysia, serving in leadership roles.

Devadoss is the current Deputy Chairman of Outsourcing Malaysia (a chapter under The National ICT Association of Malaysia, PIKOM). He is actively involved in the country's and region’s HR industry development and holds memberships in various local and international associations including the Malaysian Institute of Management (MIM), Society for Human Resource Management (SHRM). Devadoss is a Global Board Member of the Career Partners International, a leading Career Management organization worldwide.

Devadoss holds a Master’s Degree in Business Administration from MUM, US majoring in Marketing and Management Information Systems. Bachelor’s Degree in Life Sciences, Loyola College, India & Post Graduate Diploma in Computing from DMU, UK. He is also a Senior Certified Professional with Society of Human Resource Management SHRM-SCP, Senior Professional in Human Resources – International SPHRi – HRCI, USA, Certified Facilitator for Manager as Coach Learning Series™, and Certified Career Transition Consultant & Certified Life Options Retirement Coach from CPI. He recently participated in the Global Leadership Program by INSEAD Business School.



Group CEO & Director, Hitachi Sunway Information Systems

CHEAH KOK HOONG is the Group CEO & Director for Hitachi Sunway Information Systems ("Hitachi Sunway") - a joint venture between Hitachi Systems, Ltd. and Sunway Technology Sdn Bhd to provide ICT solutions and services in ASEAN.


Fearless and confident throughout his career, Cheah often pushed himself beyond his comfort level to do great things. He carries multiple roles concurrently in the commercial and industry sectors.


Cheah is instrumental in driving the growth of the Malaysian ICT industry, both locally and regionally. And, he plays an active role in developing the next generation of talents for Malaysia. He is a person who is able to influence the industry and he is actively involved in the country's IT industry developments and continually propagates the advancement of the overall IT capabilities and resources within the diverse local verticals.


A frequent and in demand speaker at local and regional industry events, his opinion and advice is highly sought after. He has been interviewed by most media including on Astro, BFM, Bernama TV, The Star, The Sun, APAC CIO Outlook, and many more.


With more than 25 years’ experience, he is driven by an endless quest to seek knowledge and has thus garnered a wealth of expertise that spans across business development, M&A, business strategy and process engineering, industry development and services globalization, policy development, IT strategic planning, regional operations and support across both manufacturing and the services sectors.


Recently, Cheah was inducted into the 2016 PLC Hall of Fame for leadership and stewardship in promoting the PLC Leadership programme as part of the National ICT Certification & Standardization Grid (NICS Competence Grid). In 2010, he was conferred PIKOM’s CIO Excellence Award for his outstanding leadership and for being instrumental in the ICT adoption in the Sunway Group.


Academically, Cheah holds a Bachelor of Science in Computer Science & Physics from Campbell University, USA.



Human Resource Director, Merck Sharp & Dohme (M) Sdn. Bhd.

As a biochemist graduate with post graduation in management & Executive general management programme from IIM - a leading Institute in India , Chella brings 20 years of experience in which  16 years in HR and 8 years as Biochemist & Manufacturing. Within HR has spent many year managing HR function for manufacturing, Drug discovery, R&D , BioPharma, Clinical Research, CRO , Sales & Marketing.

Being country HR director for Malaysia and overseeing other countries, his key responsibility includes Spearheading HR leadership through HR strategy & driving Organisational development through best and next HR practices.

“Prior to coming to Malaysia, he was in Bangkok for 3 months and before that was HRBP Leader for Emerging Market Region in Merck Consumer care business, which involved 20+ countries in different regions such as Asia Pacific, Eastern Europe, Middle east Africa and Central Europe regions”

Key Highlights:

  • Certified Trainer for Insights Discovery profiling
  • Member of Malaysian Institute of HR management (MIHRM) and also participated as a panel Judge for MY HR awards
  • Avid author – recent one in Malaysia is published an article on “Does generational gaps really exist?” on Human Resources Online
  • Supporting MyPSA, YPC in an effort to groom the future talent pool of the Pharmacy student community
  • Represents MSD in HR in Phama association in Malaysia and actively involved in driving HR initiatives for Pharma HR
  • Founding member of NHRLSF - A National HR forum for Life Science business in India which brought many Life Science Companies together
  • Involved in Industry Academia Interaction by partnering with universities and institutes for students development through guest lectures and internships in India and in Malaysia.
  • Onboarding practices – Instrumental in bringing best and Next practices in onboarding to Malaysia HR team & organization and won an Industry award.
  • Won the Bronze for best HR leader – Malaysia award for 2016


Burgess Consulting Group

David had 26 years of international Business and Finance experience with Royal Dutch Shell gained across its different businesses, in Europe, Africa, Asia and the Middle East. Earlier this year he founded Burgess Consulting, leveraging his practitioner experience to help companies maximise value from Global Business Services. Prior to this, he was Vice President Shell Finance Operations, based in Malaysia running a global captive shared services organisation. Back in 1999, David first become involved in shared services when, as Shell Chemical’s Asia Pacific regional controller he outsourced regional finance operations.  [Other roles include Head of M&A and Commercial Finance for Middle East/North Africa, Business Transformation, Controllership, Treasury and Trading.] David has a BA Hons degree from Trinity, Oxford and is a Fellow of the Chartered Management Accountants


Producer/Presenter, BFM Radio

Freda Liu is a Producer/Presenter for the Enterprise show which airs on BFM (www.bfm.my), Mondays to Fridays. It caters to SMEs and managers covering the tools for organizations to build their business. Freda has conducted over 5000 interviews and some prominent names include Martin Cooper (inventor of the mobile phone), Ralph Baer (inventor of video games), author Stephen Covey, motivational speaker Nick Vijucic, former GE CEO Jack Welch, gymnast Nadia Comaneci (Perfect 10), the Duke of York HRH Prince Andrew to Wikileaks founder Julian Assange.

She was recently awarded the ASEAN Rice Bowl Awards for Malaysia Startup Journalist Of The Year and a nominee for MaGIC’s Social Enterprise journalist. Freda is a member of the National Association of Women Entrepreneurs Malaysia (NAWEM) and the Malaysian Association of Professional Speakers (MAS).


Co-founder & CEO, C-Central

Mr Geh Thuan Hooi is currently the Co-founder & CEO of C-Central, a creative workspace and also the CEO of DHS Hospitality Academy. He is also currently the Vice-President of the MIHRM Council 2016-2018. Prior to this, he was the Director of Group HR & Administration of Mah Sing Group Berhad, a leading property developer, at the forefront of building quality homes and prime commercial projects in strategic locations within Malaysia.

Before being headhunted to the Mah Sing Group, Geh was the Group Head of Human Capital Management in The Tan Chong Group, a diversified Conglomerate having their core businesses in automotive assembly, distribution, servicing and leasing, spare parts manufacturing and sales, travel, heavy and light machinery assembly and trading, property, construction etc. The Group has a regional presence in Vietnam, Cambodia, Laos, Myanmar, Thailand, Indonesia, China, Hong Kong, Taiwan, Australia, India and Singapore.

He was the General Manager, Group Human Resources of Sunway Group as well as the Profit Center Manager for the Sunway Lagoon Club from 2000 – 2010. The Sunway Group is one of Malaysia’s foremost, well-diversified conglomerates with businesses in 9 different industries in Trinidad & Tobago, UAE, China, India, Macau, Thailand, Vietnam, Indonesia, Singapore, Cambodia and Australia. He has also worked with other prominent organizations like Kris Components Berhad, Hong Leong Assurance, TA Securities, Kit Loong Holdings and Nortel (a global MNC).

Starting off his career in Northern Telecom, Geh has served in the Manufacturing Operations for the first 15 years of his career. His passion in working with people motivated him to move into the area of Human Capital Management. With more than 25 years’ experience in the field of Human Capital Resource Management, Geh’s forte’ encompasses Organisation Transformation, Performance Management, Rewards Management, Talent Acquisition, Learning & Development, Industrial & Employee Relations, Executive Coaching, Talent Management and Succession Planning both locally and regionally.

Mr. Geh is a certified Behavioural Event Interviewer and Trainer for Excellence/Continuous Improvement. He is also an assessor for Quality Awards as well as Assessment Centers (AC). Geh is also a certified NLP Practitioner and is a member of the National Federation of Neuro Linguistic Programming (USA). In October 2009, Geh received the Visionary Knowledge Leadership, Global Emerging Knowledge Organisation Award. He is also a fellow of Global Innovative Knowledge Exchange Network (GIKEN) for providing Visionary Knowledge Leadership to pioneer, sustain and innovate the practice of Knowledge Management. In November 2014, he received the MIHRM HR Leader of the Year Award – Gold Award. Mr Geh also holds a Masters in HRM from the Asia Pacific International University, NZ. 


Managing Director, Frost & Sullivan

Hazmi Yusof is the Managing Director for Malaysia and oversees Emerging Markets in Asia including Indonesia, Philippines and Vietnam. His expertise lies in business and market intelligence and business transformation strategies. He has multi-regional experience working on projects in ASEAN, Middle East, Nepal and Portugal.

Hazmi has extensive expertise in business and market advisory, focusing on multiple industries including ICT, transportation and the public sector. He is part of the Frost & Sullivan Global Smart Cities thought leadership panel and he has successfully led Smart City projects in Malaysia and Portugal.

Prior to joining Frost & Sullivan, Hazmi has worked with other consulting firms including International Data Corporation (IDC) and Rating Agency Malaysia (RAM). He was also the Group Business and Commercial Development Head at Kontena Nasional Berhad.


Vice President (IID), Malaysia Digital Economy Corporation (MDEC)

Hew Wee Choong is the Vice President, Investment & Industry Development (IID) of Malaysia Digital Economy Corporation (MDEC) joining in October 2016.

As the VP, he oversees the business operations in the areas of investment from strategic planning, investment attraction, to key client management. Supporting the local companies to go global is also a key mandate that Hew oversees within division. Additionally, Hew looks into matters relating to the industry critical enablers or eco-systems to ensure the continued development of the industry.

Hew has more than 22 years’ working experience and having graduated from La Trobe University, Australia in 1992 with Bachelor of Science (Computing & Economics) and Graduate Diploma in Economics. He has extensive experience in private sector consulting as well as B2B (business to business) Sales and Business Development. He started his investment attraction and facilitation role in another investment promotion agency as a pioneer member in 2011. He led the Investor Relations team in attracting large Fortune 500 or Forbes 2000 multi-national companies before moving into his current role in MDEC.


CEO, Digital News Asia Sdn. Bhd.

Karamjit founded Digital News Asia (DNA) with a vision to becoming the most credible tech media in Southeast Asia.

The tech news site went live on 14 May 2012. In November 2014 it raised RM1 million to fuel its Singapore and Jakarta expansion.

DNA also has a tech talk segment on BFM radio since May 2012. Since April 2015, DNA has begun appearing in a tech segment on Bloomberg TV Malaysia, which is a relief to him as he graduated with a degree in Broadcast Journalism.

He is married with two boys, aged 12 and 9. His favourite word is “chakadey!”

Prior to launching DNA Karamjit was with The Edge, Malaysia’s premier business publication, which he joined in 1995 and spent 12 years as its tech editor.

Follow him on Twitter @karamjitDNA or @DNewsAsia  



Chief Financial Officer, South East Asia c/o Amway (Malaysia) Sdn Bhd

Kim Ho graduated with a Bachelor of Science degree from the  University of Adelaide , Australia with double major in Finance and Computer Science . She also holds a Master of Business Administration with  University of Lincoln, UK . She is a member of the  Australian Society of Certified Practicing Accountants (ASCPA) as well as a member of the Malaysian Institute of Accountants (MIA).

Kim began her career in KPMG as a tax consultant and since then, she has held senior financial and regional roles in several companies including OYL group and UK-based pharmaceutical MNC AstraZeneca. She joined Amway Malaysia 5 years ago as CFO , South East Asia looking after Finance and Strategic Planning for 7 markets .

She  comes with rich  experience in the Finance field  & has led projects in setting up of  share service center , implementation of ERP system , merger and acquisition . She also led Logistics , HR and procurement functions in pervious roles.



Founder/President & CEO, Brandt International

Munirah is Founder/President & CEO of Brandt International since 2004, a company specializing in Business Transformation Consulting and Outsourcing with offices in Kuala Lumpur, Singapore, Jakarta and Manila. With sustained growth, Brandt International has gained recognition from MDEC & Pemandu in 2012 as one of the Top 8 BPO Local Malaysian companies who are ‘Rising Stars’ and have been incorporated into a fast program by the government to support its expansion plan.

Prior to Brandt, she worked extensively throughout Asia & US in the areas of Voice of Customers, Voice of Processes and Voice of Employees – these efforts helped Clients achieve high customer and employee satisfaction and loyalty index. In these interventions, she led customer-orientated improvement strategies to support business transformation and CRM initiatives. Over the past 25 years she has been a Facilitator, Human Performance Strategist, Service Quality Management & Change Management practitioner for Clients in Asia, Australia, United States, India & Europe. Her career has exposed her to financial services, BPO, insurance, telecommunication, property development and leisure vacation & hospitality sectors.

She is a member of International Who’s Who of Professionals, Life Member of International Business Leaders. She is elected EXCO member of OM (Outsourcing Malaysia) since 2010. In 2016, she was appointed as the Chairperson for Global Trade Development under OM with responsibilities to generate global and regional trade businesses into Malaysia. For her outstanding contribution to the professional women’s agenda, she was awarded the Inaugural Malaysian Women of Excellence Award (2014), Women Leadership Achievement Award at the World Women Leadership Congress (2015) and the Top 30 Women Leaders & Achievers of Malaysia award (2017).

Munirah has an MBA (UK), majoring in Human Resource Management. She loves traveling, painting and promoting women’s agenda on gender balanced leadership.

She lives in Kuala Lumpur.


Vice President Strategy & Applications for Hitachi Sunway Information Systems ("Hitachi Sunway")

MUZAHID SHAH (“ZAHID”) is the Vice President – Strategy & Applications for Hitachi Sunway Information Systems ("Hitachi Sunway") - a joint venture between Hitachi Systems, Ltd. and Sunway Technology Sdn Bhd to provide ICT solutions and services in ASEAN.

He carries dual roles in Hitachi Sunway.  Zahid engaged closely with the CEO and management team in conceptualizing enterprise-wide corporate strategy, building strategic alliances and creating strategic competitive advantage for Hitachi Sunway.  And, he leads the Application Division, a Technology Consulting practice business unit to ensure business growth and profitability.

Zahid is passionate about creating values through synergistic win-win relationship; between IT and business, between service provider and solution creator, between vendor and customers.

In a short span of 10 years, he has been “given” countless of new assignments, and at the same time, “requested” for a myriad of other assignments – thus gathered vast experience in organization transformation initiatives, enterprise IT strategy and governance, ERP consultancy, stakeholders’ management, program management, change management and operational process efficiency.

Zahid is a person who strongly believes in finding meaning and values in all we do, and ways to make it better via the meeting of minds, converging ideas between business and IT to improve the business outcome.

Academically, he holds a Bachelor of Engineering (Telecommunications) from University of Malaya, Malaysia.


Partner, Valeocon Management Consulting


Mr. Ota received his Bachelor of Arts degree in social science with a concentration in sociology and anthropology from International Christian University, Tokyo. He received his Master of Public Administration degree with a concentration in management and organization theory from the same university. He then studied Industrial Relations, especially organization theory and social psychology, at the London School of Economics and Political Science.

Professional Experience

Mr. Ota is able to work effectively at all levels of an organization: from shareholders and financial stakeholders to executives, middle managers and to shop floor part-time workers. He works on creating a shared vision of an organization’s potential. He prepares a transformation roadmap with both qualitative and quantitative measures, accompanying key leaders of every function of organization along the way toward innovation. His approach is combination of business and organizational development

He has more than 20 years of consulting/business experiences in achieving results, most often in the area of strategy formulation, Innovation, Operational Excellence, with strong sense of organization design and development, talent management and culture (strategic HR). He is experienced in finance, pharmaceutical, medical device, automobile and material industry.

Some of his recent engagements include:

  • Working for multiple insurance and banking businesses to help its operational efficiency and new product innovation process. Also worked on risk assessment/compliance of banking processes as mater black belt (GE Capital)
  • Designing a global marketing team from the planning to its new formation, including selection of new leaders, involving three continents (US, Europe and Japan
  • Leading a business/operational turnaround, post merger integration of various industries, with occasional involvement in due diligence process (leadership assessment, operation assessment), by implementing a systematic management system
  • Coaching cross-functional activities of innovation project teams to improve process and project management
  • Helping client internal teams perform under “global” structure, assisting also as program management office for multiple initiatives, where Organizational and Talent Development, Innovation, and Operational Excellence were in scope Designing global, senior level leadership development program with emphasis on diversity, for a large-scale global companies

 Mr. Ota’s experience working in Asia-Pacific, Europe, North America, and Japan is a valuable asset for his clients. He speaks fluent English, Japanese and working level of Italian and French. He is a certified Master Black Belt from GE and helps companies perform better regardless of borders. To reach him: nobuyuki.ota@valeocon.com.


CEO & co-founder, Privi Medical

Prusothman is the CEO and co-founder of Privi Medical, a medical device innovation company. A serial innovator, Pru has been involved in the development of a number of products in the medical devices and biotech industries. In 2014 Pru was sealected as a Singapore-Stanford Biodesign Fellow, a highly selective fellowship program for medical device innovation in Stanford University.

At Privi, Prusothman leads a team of top scientists, clinicians and engineers. Privi Medical has set up close collaborations with top research institutions, hospitals, industry partners and government agencies. Privi Medical has also received many recognitions. Among them, Privi Medical won the top prize in the 2014 NTUC Income Future Starter Competition, a competition run by one of Singapore's largest healthcare insurance providers.


Director Group Digital Banking, Consolys

Raj Ganesarajah (Raj) has been deeply involved in bringing to market and implementing banking technology systems over the past 25 years and has played a key role in the propagation of systems in the areas of internet banking, risk management, banking customer analytics, financial services CRM and business intelligence for the banking and financial services sector in Malaysia and the region.

He is the Director for the Digital Banking Group at Consolsys (which is a regional leader in financial services software and a multiple award winning company in branch, mobile and internet banking systems) specialising in delivering breakthrough innovation and systems in digital banking.


CEO, Global Learning Solutions

ROGER COLLANTES is the CEO of Global Learning Solutions based in Singapore and formerly Asia Pacific Learning and Development Director of Citibank for more than 20 years. Roger is the best-selling author of "Beyond Survival" (an inspirational book about thriving in the midst of crisis), a much sought-after international speaker, a recognized global learning leader, and a multiple-awarded HR professional in Asia and USA.

Roger was voted 2007 Leading HR Professional by the Singapore Human Resources Institute, awarded the 2008 Management Organizational Excellence by Bersin Associates USA, the 2009 Best in Training, Learning & Development by the Marketing Institute of Singapore, the 2010 HR Advocate Award by SHRI, and the 2011 Outstanding Contribution to HR Award by HR Magazine.

His prior professional experiences in human capital development include: Business Professor of De La Salle University, Marketing Director of Adventures in Attitudes, Chief Learning Officer of Management Organizational Exponents Asia, and Senior Executive Coach to many C-suite executives in Asia.

Roger is a seasoned HR and L&D leader who has helped develop the sales and service culture of one of the world's biggest global bank and has trained more than 50,000 sales and service staff for more than two decades in Asia, Middle East, Central Europe and Africa. He is an influential thought leader who has been invited as keynote speaker in international conferences in the areas of Strategic HR, Talent Management, Employee Engagement, Leadership Development, Sales Management and Service Leadership, among others.

Regarded as one of Asia's Best Training Guru and Top Resiliency Coach, Roger has been listed in ASTD's Who's Who In Training.


Global Chief Executive Officer, Denave

Denave was founded over 18 years ago, to fill the void in the industry of a service provider that can provide end-to-end sales enablement solutions with clear focus on revenue acceleration, ROI optimization and measurable impact. Snehashish, as the Global Chief Executive Officer of Denave spearheads the strategic goals of the company and is instrumental in building the company’s future roadmap. In his role, he has a clear focus on operational excellence, innovation, expansion and profitability.

In his initial years at Denave, Snehashish established the services delivery model at Denave. He also spearheaded the creation of a remote services model to overcome geographical boundaries and led the company’s foray into global markets. The company currently has delivery centers in Noida, Singapore, London and Kuala Lumpur reaching over 5 continents, 50+ countries and 500+ cities globally. Under his leadership, the company is poised to touch every part of the globe by 2020.

Snehashish also has a dedicated focus on evolving Denave’s unique tele-sales model as a game changer against the present industry standard tele-operations model provided as a service by most large BPOs. With technology and innovation as the convergence point, Snehashish is leading the company to drive the future of sales enablement, aiming to emerge as the world’s largest sales enablement organization.

Prior to laying the foundation of Denave in 1999, Snehashish has worked with multi-nationals like Wipro and Microsoft where he gathered a wealth of business and technology experience. He has handled sales and marketing responsibilities in these companies in multiple capacities.


Global Head Process Automation and Optimization, Servion

V. Ananthanarayanan (Anand) is a super specialist in designing and implementing cost effective technology infrastructure for Contact Centers. He has spent an intensive 15 years deploying and managing technology at large international Contact Centers in India with deployments across the world.

Anand started his career at Tata Telecom Ltd in Mumbai and then moved on to Allsec Technologies. Later, he joined Tata Consultancy Services Ltd as the Head of IT and IS Solutions. He was responsible for technology solutions across TCS BPO globally. His achievements at TCS included leading a successful transition and implementation of technology solutions for a large energy utilities company in UK. He is extremely passionate about making technology contribute significantly in bringing business benefits to large organizations

Anand has been responsible for the entire customer life cycle management starting from Customer acquisitions to project management up to service management which involves delivering best-in-class solutions with best practices. He leads a team of young, energetic and skilled experts in Servion to ensure client satisfaction and end-customer delight.

In his current role, Anand is responsible to build the practice on Robotics Process Automation. He has worked on key feature offerings that has allowed the contact and customer care centers to be empowered by the use of RPA to manage and own service request levels. He also is responsible to build the skills and competencies in line with these offerings and grow this line of Business for Servion globally.

Anand holds a bachelor’s degree in Electronics Engineering from University of Mumbai. He plays badminton during his free time and is an acclaimed Carnatic classical violinist.


Vice President, Gobi Partners - Venture Capitalist

Victor is a Vice President of Investment at Gobi and also an honoree of Forbes Asia 30 under 30. He joined Gobi in early 2015. He was an Investment Manager with Malaysia Venture Capital Management (“MAVCAP”), Malaysia’s largest venture capital firm and a company wholly owned by the Ministry of Finance of Malaysia, where he invested in early stage high growth tech companies.

He was also associated with 500 Startups, through their ASEAN extension, 500 Durians. Prior to that, he had several years of investment consulting experience with Towers Watson, where his portfolio of clients were sovereign wealth funds, pension funds and other institutional entities in Southeast Asia. With the experience of researching and evaluating the capabilities of different asset managers around the region, he brings onto the table insights which will help the firm in upholding best practices in investment process. He also founded a few online and offline ventures which has provided him with hands on entrepreneurial experience. Victor is a graduate of Macquarie University, Sydney with a Bachelor of Commerce in Actuarial Studies, a CFA charterholder, and is also a member of Mensa Malaysia. He is currently the Honorary Secretary of the Malaysia Venture Capital Association ("MVCA").


Founder & Group Managing Director, YAZ Ventures

An Elon Musk wannabe, Yazrie is the Founder and Group Managing Director of YAZ Ventures. He is building YAZ Ventures up to be the GOOGLE ALPHABET version of Malaysia with his start-up alliances focus on content/brand, e-commerce, last-mile and consumer technology. He has more than 10 years experience in establishing and scaling new tech and digital business operations in the fierce competitive environments both domestic and abroad. His key attributes include; inventing high-impact technology, building collaborative relationships and driving industrial revolutions. Recently, he is listed as 2017 Forbes Asia 30 Under 30 for Media, Marketing and Advertising Industry.